Monday, February 17, 2014

Customer Service

Customer Service

Industry: Banking/ MFI
Location: Dagoretti, Nairobi

Our client, an up and coming micro finance institution in Dagoretti Area Nairobi, is seeking to hire for the following positions. Residents of Dagoretti who qualify are encouraged to apply.

Duties & Responsibilities
  • Handle customer relations
  • Accurately and efficiently make cash payments
  • Making customers’ experiences better along the way and using your admin and service skills to the best of your ability.
  • Ensuring customer satisfaction
  • Responding to customer queries in a professional manner
  • Meeting daily transaction targets
  • Carrying out customer and product related document processing
  • University Graduate/ Diploma in Business Management
  • Minimum 1 year experience in customer service in a bank
  • Excellent computer knowledge and communication skills
  • Professional and presentable individual
  • Integrity, values
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Customer Service- MFI) to    before 3rd March,  2014

P.S Kindly indicate your Current/Last Salary on your CV

N.B: We do not charge any fee for receiving your CV in our database nor for interviewing

Only candidates short-listed for interview will be contacted.