Operations Analyst

Operations Analyst

Operations Analyst Job Purpose: Accomplishes business objectives by identifying and solving customer information and processing problems.

Operations Analyst Job Duties:
    •    Identifies project requirements by interviewing customers; analyzing operations; determining project scope; documenting results; preparing customer contracts.
    •    Develops problem solutions by describing requirements in a work-flowchart and diagram; studying system capabilities; analyzing alternative solutions; preparing system specifications; writing programs.
    •    Develops project estimates by identifying phases and elements, personnel requirements, and costs.
    •    Verifies results by completing tests.
    •    Prepares customers to use systems and programs by conducting training.
    •    Provides reference for customers by writing documentation; providing support and help.
    •    Maintains systems by researching and resolving problems; maintaining system integrity and security.
    •    Maintains quality service by establishing and enforcing organization standards.
    •    Prepares reports by collecting, analyzing, and summarizing information.
    •    Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
    •    Contributes to team effort by accomplishing related results as needed.
Skills
    •    Problem Solving, Quality Focus, General Consulting Skills, Project Management, Process Improvement, Client Relationships, Reporting Skills, Networking Knowledge, Networking Standards, Technical Zeal, Job Knowledge
    •    Desired Qualifications
    •    Bachelor’s degree (or higher) in a relevant field
    •    10-15 years’ work experience, including roles leading operations in demanding professional environments. A background in operations would be an advantage
    •    Strong analytical and financial skills
    •    Demonstrated leadership, networking and negotiation skills
    •    Hands-on approach to getting things done
    •    Excellent verbal and written communications skills in English; preference given for excellent Swahili skills as well
    •    Strong computer and office skills
Application Process:

Interested candidates are invited to strictly email their cover letter and CV, clearly detailing their current remuneration and expectations to recruit@odumont.com  before end of day 29/05/2013.

Only short listed candidates will be contacted.