IT Manager

As a leading travel retailer, NUANCE operates over 300 outlets spanning 64 locations in 19 countries and territories across the globe. 

In addition to an extensive portfolio of duty and tax-free stores, brand boutiques and concept stores, the Group also provides in-flight services and operates a wholesale and distribution business, supporting the travel retail sector. 

Headquartered in Zurich, NUANCE employs more than 5,400 people worldwide.

IT Manager

NUANCE is seeking to recruit an IT Manager who will be responsible for all information and manufacturing system operations activities, including computer network operations, troubleshooting, data control/security, documentation software version control, service agreements/licensing, backup/recovery and system performance.

Descriptive Job Summary:  

Responsible for all information and manufacturing system operations activities, including computer network operations, troubleshooting, data control/security, documentation software version control, service agreements/licensing, backup/recovery and system performance. 

Responsibility: 

• Manage the Application Support with Internal Customers – (Retail Stores). 
• Ensure the smooth operation of the hardware systems. 
• Suggest new technological improvements in the system (hardware & software), evaluate software & hardware vendors to implement approved upgrades & improvements. 
• Liaise with Dept heads on the requirements and modifications from time to time; 
• Train users on SAP System
• Liaise with POS system vendors to ensure their smooth functioning; 
• Liaise with the users to ensure their data is accurate and complete; 
• Liaise with the vendors for the housekeeping and maintenance of hardware system 
• Patch & new object update Maintain system security and data processing disaster plans. 
• Maintain physical security environment, the development and implementation of security policy.
• Maintain standards, guidelines, and procedures to ensure ongoing maintenance of security. 
• Ensure network availability for a 24x7 manufacturing operation.
• Developing and maintaining, and testing disaster recovery plans. 
• Statutory Audit Compliances: Ensure all statutory compliances and audit pertaining to statutory compliances are handled in a professional manner. 

Skills Summary: 

Interested in working in an exciting and challenging environment: 

• Excellent command of Swahili and English language 
• Hands-on working mentality
• Able to deliver results and manage relationships at all levels
• Excellent analytical skills and commercial understanding 
• Strong numerical aptitude, computer literate (sound knowledge of Excel is a must) 
• Minimum of three to five years of progressively responsible IT experience 
• Knowledge of SAP (functional/technical) 

Knowledge Summary: Knowledge of consolidation tools, preferably Cognos; Experience with SAP (CO, FI, SEM) 

Educational: Technical degree is required (BS in Information Technology or Computer Science is preferred)

An attractive remuneration package commensurate with the position’s responsibilities will be negotiated with the successful candidate. 

If you believe you can clearly demonstrate your abilities to meet the relevant criteria for this role, please submit your application with a detailed CV, with recent photo within the cv, stating your current position, current remuneration, e-mail and telephone contacts and quoting the reference number (Ref.: NUANCE/JKIA/IT Manager) as the email header.

To be considered, your application via email must be received by 20th December, 2013 addressed to:

The Recruiter

JCL.resourcing@gmail.com