Sunday, May 4, 2014

Client Service Job Vacancy

Client Service 

Location: Nairobi

Salary: Negotiable

Reporting to the Managing Director

Duties and Key Responsibilities:
  • Establishing relationships with the clients ,maintaining and nurturing business relationships with the existing  and new clients  with an objective of increasing company revenue  by meeting the set targets
  • Preparing sales contract terms as per clients needs  and discussing the same to customer’s satisfaction after necessary approval
  • Creating portfolio of the clients accounts and monitoring their ongoing activities with an  objective of ensuring they are completed in a timely and comprehensive manner to the clients satisfaction
  • Initiate new business by establishing new business contacts  by developing thorough knowledge of the clients’ business and market trends
  • Preparing  briefs as per clients requirements for execution by the creative studio
  • Check each clients job status in the creative department and updating the client on the same with a view of having  timely and complete jobs as per clients  expectations
  • Preparing  accurate and timely quotations as per the client’s needs
  • Advising the clients on  new company products  and services that would add value to their business so as to initiate new  and grow current business
  • Preparing comprehensive and timely reports
  • Implementing the approved sales  and marketing strategies
  • Handling any other duties that may be assigned from time to time
Desired competencies
  • Degree/Diploma in Sales and Marketing or related subject
  • A minimum of 2 years experience in customer service or related field in design
  • Be motivated, enthusiastic with exceptional interpersonal skills and organizational skills
  • Able to work under pressure, multi task and make effective and consistent decisions under pressure
  • Knowledge on advertising and printing will be an added advantage
Skills required
  • Excellent communication and presentation skills
  • The ability to demonstrate an understanding of customers’ business requirements
  • Must be enthusiastic and results orientated with high energy and drive.
  • Good personal and business planning skills.
  • Team player
How to Apply

Contact Person: HR Officer

Deadline: 30th May 2014 

Please send Resume to: jobs@creative.co.ke 

Telephone: 020-375063