Friday, May 9, 2014

Quality Assurance Manager

Our client an aviation company dealing with passenger and cargo flights is seeking to recruit for the position of a Quality Assurance Manager.

Duties and responsibilities
  • Guides and coordinates the development and review of Standard Operating Procedures and work instructions.
  • Develop and implement quality control programmes and procedures on all airside activities at the branches.
  • Develop and implement programmes and procedures for the safety of operations within the airside
  • Develop and co-ordinate annual quality assurance audits plan for internal and external audits.
  • Follows up implementation of ICAO and other internationally accepted standards on airport service, facilities and safety.
  • Monitor training schedules and programs in consultation with trainers to ensure training needs are met
  • Ensure continual improvement and maintenance of the quality assurance certification.
  • Liaise with all branches to ensure appropriate safety campaigns and information is carried out through safety bulletins, seminars and meetings.
  • Review and evaluate safety measures and controls in place from time to time and advice on remedial action.
  • Ensure the development, review and maintenance of safety manuals, plans and procedures to ensure consistency with current procedures and practices.
  • Maintain an accurate database of incident and accident occurrence at head office and branches.
  • Carry out inspection of branches for certification and maintenance of set standards.
  • Implements action plans on ICAO, ISAGO and airline audit reports and implementation.
  • Facilitate participation in quality awards locally, regionally and internationally.
  • Prepare and monitor the budget to ensure adequate funds available to carry out quality assurance programs.
Qualifications
  • University Degree in business studies, science degree, systems analysis or HND
  • Diploma in Aircraft and Passenger Handling, Airport Operations
  • IATA, ISAGO and ICAO quality assurance Certified
  • MS Suite competent
  • Minimum of 8 years’ experience in Operations ( Ramp, aircraft services, passenger services,  Airport Safety Management, quality assurance, audit, technical services)
Other competences
  • Experience in quality assurance in a busy manufacturing or industrial set up
  • Knowledge in  Aviation Management, Airport Operations, Safety Management Systems or equivalent
  • Demonstrated hands on experience developing and implementing quality assurance programs
  • Minimum of 8 years’ experience in Operations ( Ramp, aircraft services, passenger services,  Airport Safety Management, quality assurance, audit, technical services)
Interested candidates who meet the above qualifications to send their CVs to info@frankmconsult.com or frankmconsult@yahoo.com