Quality Assurance Manager

Our client an aviation company dealing with passenger and cargo flights is seeking to recruit for the position of a Quality Assurance Manager.

Duties and responsibilities

• Guides and coordinates the development and review of Standard Operating Procedures and work instructions.
• Develop and implement quality control programmes and procedures on all airside activities at the branches.
• Develop and implement programmes and procedures for the safety of operations within the airside
• Develop and co-ordinate annual quality assurance audits plan for internal and external audits.
• Follows up implementation of ICAO and other internationally accepted standards on airport service, facilities and safety.
• Monitor training schedules and programs in consultation with trainers to ensure training needs are met
• Ensure continual improvement and maintenance of the quality assurance certification.
• Liaise with all branches to ensure appropriate safety campaigns and information is carried out through safety bulletins, seminars and meetings.
• Review and evaluate safety measures and controls in place from time to time and advice on remedial action.
• Ensure the development, review and maintenance of safety manuals, plans and procedures to ensure consistency with current procedures and practices.
• Maintain an accurate database of incident and accident occurrence at head office and branches.
• Carry out inspection of branches for certification and maintenance of set standards.
• Implements action plans on ICAO, ISAGO and airline audit reports and implementation.
• Facilitate participation in quality awards locally, regionally and internationally.
• Prepare and monitor the budget to ensure adequate funds available to carry out quality assurance programs.

Qualifications

• University Degree in business studies, science degree, systems analysis or HND
• Diploma in Aircraft and Passenger Handling, Airport Operations
• IATA, ISAGO and ICAO quality assurance Certified
• MS Suite competent
• Minimum of 8 years’ experience in Operations ( Ramp, aircraft services, passenger services,  Airport Safety Management, quality assurance, audit, technical services)

Other competences

• Experience in quality assurance in a busy manufacturing or industrial set up
• Knowledge in  Aviation Management, Airport Operations, Safety Management Systems or equivalent
• Demonstrated hands on experience developing and implementing quality assurance programs
• Minimum of 8 years’ experience in Operations ( Ramp, aircraft services, passenger services,  Airport Safety Management, quality assurance, audit, technical services)

Interested candidates who meet the above qualifications to send their CVs to info@frankmconsult.com or frankmconsult@yahoo.com