Job Title: After Sale Services Agents
Department: Operations
Reports To: Operations Manager
Region: Nairobi and Narok
Job Objective: To provide a vibrant and competitive advantage towards attracting and retention of customers through quality and efficient onsite service delivery.
Duties and Responsibilities:
- Antenna installation, cable networks installation, coaxial cabling connections and installations.
- Routine maintenance and repair of electronic gadgets
- Collect customer inquiries, explain product function and resolve problems
- Work with the customers to ensure they are properly serviced
- Provide onsite service to customers as designated
- Project a professional company image through effective services to customer.
Skills and Competencies:
- Clearly demonstrate location awareness of Nairobi and its environs
- Excellent communication skills (verbal and written)
- Strong interpersonal skills
- Prior experience in customer service
- Must be a resident of Nairobi and its environs
- Flexibility with regard to work schedule
- Intermediate computer proficiency and IT skills
Education/Experience:
- A degree or diploma in electrical engineering from a recognized institution or certificate with experience.
- 1+ years of experience
- Sales or customer service experience will be added advantage.
Qualified candidates should send their application and CV to hr.startimes@gmail.com by 26th November 2013.
No comments:
Post a Comment