Our client a fast growing hotel, situated in the suburbs of Nairobi, is seeking to recruit a Hotel Manager to join their dynamic team.
The Hotel offers restaurant, conference and room service.
Job Overview: The Hotel Manager will coordinate, direct and manage day-to-day hotel operations.
He / She will have commercial accountability for budgeting and financial management, planning, organizing and directing all hotel services, including front-of-house (reception, concierge, and reservations), food and beverage operations, and housekeeping.
Job Duties
- promoting and marketing the business;
- planning and organizing accommodation, catering and other hotel services;
- managing budgets and financial plans as well as controlling expenditure;
- maintaining statistical and financial records;
- setting and achieving sales and profit targets;
- analyzing sales figures and devising marketing and revenue management strategies;
- recruiting, training and monitoring staff;
- planning work schedules for individuals and teams;
- meeting and greeting customers;
- dealing with customer complaints and comments;
- addressing problems and troubleshooting;
- ensuring events and conferences run smoothly;
- supervising maintenance, supplies, renovations and furnishings;
- dealing with contractors and suppliers;
- ensuring security is effective;
- carrying out inspections of property and services;
- Ensuring compliance with licensing laws, health and safety and other statutory regulations.
Qualifications
- Minimum 5 years experience in the hotel industry with 3 years experience in a similar position
- Degree or Diploma in Hotel Management, Business Administration or Hospitality
Skills Required
- Management Skills
- Selling skills
- Analytical skills
- Budgeting and financial control skills
- People skills
- Time management skills
- Customer service skills
Interested candidates who meet the above criteria should submit their online application clearly detailing their suitability for the position on or before 25th April 2014 at http://goo.gl/T8sryH.
Only short listed candidates will be contacted.
CVs WITHOUT Current and Expected Remuneration Package will not be considered.
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